The Urban Junction

FAQs

How do I place an order?

To place an order, simply browse through our website, select the products you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete the order.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other digital payment options. Choose the one that suits you best during the checkout process

Is my payment information secure?

Yes, we take your online security seriously. Our website uses secure encryption protocols to protect your payment information, and we do not store any sensitive payment details on our servers.

What should I do if my package arrives damaged or is missing items?

If your package arrives damaged or is missing items, please contact our customer support team immediately. Provide them with your order details and any relevant information, and we will assist you in resolving the issue as soon as possible.

 

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